A SHOP worker has been forced to turn some customers away after a car crash left the store without Wi-Fi.
Sri Sugumar said they are missing out on sales as they cannot use the card machine at Today’s Local corner shop, on Astwood Road, following a crash three days prior.
The National Lottery machine is also temporarily not working after a car crashed into a telegraph pole and flipped over on the junction of Astwood Road and Bilford Road, in the early hours of Sunday (January 11) morning.
Openreach said it is working as quickly and safely as possible to restore the service.
“They’ve crashed and the telephone line and wires fell,” said Mr Sugumar.
“There was a WiFi problem during the storm and again due to this incident.”
Mr Sugumar said: “The lottery machine and the card machine is not working in my shop.
“Some people have come to do lottery and it’s not working. I don’t know how much (money) I have lost.
“No one has come to our community.”
Despite the issues, Today’s Local remains open and is still operating without its card machine.
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Openreach, the company responsible for maintaining the UK’s broadband and telecoms network, said it is working as quickly and safely as possible to restore the service.
A spokesperson for Openreach said: “A vehicle hit one of our poles, impacting service in the area. Our engineers are assessing the damage, and repair work is being arranged.
“We’re working as quickly and safely as possible to restore service for everyone affected.”
Openreach added that customers should get in touch with their service provider for any compensation queries.
Three people were injured in the crash on Sunday, January 11, with one taken to hospital while the other two were treated at the scene.
A spokesperson for Hereford and Worcester Fire and Rescue Service said: “We received two calls at 3.27am.
“It was a road traffic collision involving a car that was overturned.
“We mobilised two fire engines from Worcester and one officer attended.
“BT were requested because telephone cables were down.
“There were three casualties. One was conveyed to hospital by ambulance and the other two received checks on the scene.”
The road was initially closed but reopened at 10am the same day.
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