Posted by: Jasleen Mann in Latest News Tuesday, 9 September 2025 0

BYD UK has joined The Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars.
Accreditation sees vehicle manufacturers abiding by a series of guidelines, encompassing areas, spanning warranties to parts supply.
Bill Fennell, Chief Ombudsman and MD of The Motor Ombudsman, said: “We are very pleased to welcome BYD UK to our New Car Code.
“Meeting our stringent criteria and gaining accreditation to our recently refreshed New Car Code underlines BYD’s desire to ‘do the right thing’ by their customers, and to go far beyond their legal obligations by truly exceling in their drive for the highest standards of service and work delivered to motorists.
“BYD UK is a highly valued addition to our Code of Practice, and we look forward to sharing our expertise with teams across their organisation, as the manufacturer continues to build its model range and presence in the UK automotive sector.”
Bono Ge, Country Manager at BYD UK, said: “As a relative newcomer to the UK market, accreditation to The Motor Ombudsman’s New Car Code is an important ‘kitemark’ of quality and trust that gives consumers the all-important reassurance and peace of mind that they are buying into a reputable customer and product experience that puts them at the very heart of our journey with us.
“We are ultimately looking to build loyal and long-term relationships with our customers, many of whom will be first-time BYD owners. Being aligned with The Motor Ombudsman’s core values of best practice, and having this highly respected authority alongside our team as a resource to call on, will prove invaluable.”
Tagged with: BYD
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