A Wisconsin woman is facing multiple charges, including criminal damage, after authorities say she followed her DoorDash delivery carrier home and caused more than $10,000 in damage to her car.
Janiyah Lynae Jones, 22, has been charged with one count of criminal damage to property, a felony, as well as disorderly conduct, according to a criminal complaint filed in Milwaukee County Circuit Court, obtained by USA TODAY.
The incident happened on Friday, July 11, a Milwaukee County law enforcement officer said in the complaint.
Jones allegedly ordered food from a burger, chicken and sandwich restaurant called Fryerz on July 11, according to the complaint. Her delivery driver, who was not named in the complaint, had previously tried to deliver the order but was unable to because her phone service cut out.
The driver then went home to use her WiFi to cancel the order, according to the complaint. Around 2 a.m., she was home when she began getting messages from the DoorDash customer.
“So which one yours,” Jones texted the driver, asking about an address.
“(The driver) then feared that the customer had followed her to her home address, and called 911,” the complaint read.
Ring footage captured that morning showed a woman knocking on the driver’s door wearing a bandana, a polo shirt and loose pants, police wrote in the complaint. The woman then allegedly hit the driver’s car with a tire iron, smashed her windows, and threw a brick at her car.
Milwaukee investigators obtained records from DoorDash, which showed that Jones owned the phone number associated with the order that night.
An investigator looked at past records involving Jones, discovering a car crash she was involved in earlier in 2025. He watched body camera footage from the crash and recognized Jones from the Ring doorbell footage of the DoorDash driver’s car damage.
According to the complaint, the driver’s vehicle needed $10,230.53 in repairs. The front bumper, front headlamps, hood, grille, fender, windshield, cowl, front door and rear door were all damaged, the complaint read.
It doesn’t appear that Jones has retained a lawyer as of Friday, Aug. 22, the Milwaukee County District Attorney’s Office told USA TODAY.
DoorDash said in a statement to USA TODAY on Aug. 22 that the customer’s actions were uncalled for and unacceptable. Jones has been banned from the app and the company has been in contact with the driver. According to the company, DoorDash doesn’t share Dasher home addresses with customers, and more than 99.99% of all deliveries on the app are made safely.
There have been previous reports of attacks on delivery drivers, including DoorDash and Uber.
A study published in April 2024 in the Journal of Urban Health by City University of New York researchers found that food delivery gig workers in New York City face a higher risk of injury and assault. About 22% of those surveyed reported experiencing injuries, while 21% reported assaults on the job.
In November 2023, A woman was delivering a DoorDash order in Virginia when she was carjacked at gunpoint by an 11-year-old and an 18-year-old. According to television station WTVR, the two suspects were later involved in a car accident and taken to a hospital with non-life-threatening injuries. They were later charged with robbery.
After the incident, DoorDash told USA TODAY in a statement that the company wants to help Dashers feel safe and supported, and violent behavior is not allowed on the platform. The company said it has a 24/7 Trust & Safety team to help dashers or community members who need help.
In July 2024, a New York woman, Jennifer Guilbeault, was caught on camera pepper-spraying a Muslim Uber driver. When a second passenger in the car asked Guilbeault why she attacked the driver, she allegedly said it was because “he’s brown.” She was charged with assault as a hate crime.
And, in May 2025, a southeastern New York highway superintendent shot a lost DoorDash delivery driver. The driver survived but suffered “serious physical injuries,” police said. Shooter John J. Reilly III was charged with assault in the first degree, criminal possession of a weapon in the second degree, and criminal possession of a firearm.
Contributing: Sarah Al-Arshani and Thao Nguyen, USA TODAY
Saleen Martin is a reporter on USA TODAY’s NOW team. She is from Norfolk, Virginia – the 757. Email her at sdmartin@usatoday.com.